Digital Delivery & Shipping Policy
Digital Delivery & Shipping Policy – The Calm Toddler Co.
All products sold by The Calm Toddler Co. are digital products. No physical products will be packaged or shipped.
Digital Delivery
After completing your purchase, your digital files will be available through a download link provided after checkout and sent to the email address used when placing your order.
Delivery is normally available immediately. Occasionally, email delivery may be delayed by your email provider. Please check your spam or junk folder if you cannot locate your download email.
Delivery Charges
There are no shipping or delivery charges because all products are delivered electronically.
Incorrect Email Address
Customers are responsible for providing a correct email address during checkout. If you entered an incorrect email address or cannot access your files, please contact us so we can assist you.
Download Support
If your download link does not work or you experience a technical issue accessing your purchase, please contact:
We aim to respond to support enquiries within 24 hours.
Refunds
Because our products are digital and delivered immediately, purchases are subject to our Refund Policy.
Business Information
The Calm Toddler Co.
Registered Business: Mortimer Coastal Enterprises Pty Ltd
ABN: 65 638 136 704